Help & Support
FAQs
Quick answers to the questions patients ask us most.
Frequently Asked Questions
Is HealPassport's service free?
Yes — our facilitation service is completely free for patients. Hospitals bill you directly and transparently.
How do I get an estimate?
Share your latest medical reports. 2–3 expert doctors review them and prepare a written estimate, usually within 48 hours.
Do you help with the medical visa?
Yes. We provide the official visa invitation letter and guide you through the application step by step.
Are there hidden charges?
No. All costs are explained in writing in advance; additional procedures are billed only if medically necessary.
Will someone help me in India?
Yes — a dedicated coordinator and, if needed, an interpreter support you throughout your stay.
See more on our home page FAQ.